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System Requirements and Compatibility#

What are the system requirements to use Galactic?#

Galactic Camera requires you to install software on your computer and currently does not run on your phone. Your experience will be best if you are using newer Mac & Windows computers & Chrome as your browser.

  • For Mac: MacOSX 10.15.x or higher
  • For Windows: Windows 10

Which Video Platforms does Galactic Work with?#

Galactic works with video platforms that allow for virtual cameras to be selected in meetings:

Galactic cannot be used on video platforms that currently don’t allow virtual cameras as a source: Skype, Slack, FaceTime, or WhatsApp.

Galactic works on the web versions of Microsoft Teams and Slack video chat.

Download#

Where can I download Galactic?#

Go to https://app.galactic.io/camera to download Galactic Camera for your computer.

Installation#

How do I install Galactic Camera?#

Using Galactic#

How do I use the Galactic Camera in a meeting?#

Once you complete installation, you will be able to select Galactic Camera as a source in your video settings. If you’re not seeing Galactic Camera as a camera that you can select, restart your video app (like Zoom, Teams, Webex etc.), or your browser (if you’re using web-based versions or web-based platforms like Google Meet ).

In general, if you run into issues as you use Galactic, restart the camera and/or browser. Thanks for being an early user <3!

What are these apps you keep talking about? Tell me everything!

Apps help make your meetings more…Galactic!

More about apps here.

Privacy and Permissions#

Your privacy is important to us and something we take very seriously. When you install the camera, you will be asked to grant permissions within your Desktop. Read more about our Privacy Policy here.

Mac users, make sure your browser and app have permissions to share your screen (not an us-thing, it’s a Mac thing).

  • Choose Apple menu > System Preferences,
  • Click Security & Privacy
  • Click Privacy. Select Screen Recording.
  • Select the checkbox next to an app or browser to allow it to record your screen.

Any other Pro tips?#

When in doubt or things seem funky:

  1. Check to see if the Galactic Icon is on your task bar. Search for “Galactic Cam” on your computer and click on the icon to turn the Camera on.
  2. Restart. I know.. restarting your Galactic App and Video Apps (like Zoom, Teams etc), and/or your browser (for web based platforms like Meet) usually do the trick.
  3. Mac users, make sure your browser and app have permissions to share your screen (not an us-thing, it’s a Mac thing). Choose Apple menu > System Preferences, click Security & Privacy, then click Privacy. Select Screen Recording. Select the checkbox next to an app or browser to allow it to record your screen.